Broadband

[#1 · Accepted solution]

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@Nisarath wrote:
Jab1 MisterW John& bmc for replies/advice, very helpful. I guess I will have to go with another ISP or renew with Plusnet. BTW when renewing with current provider does the householder need to be at home as currently iam overseas.

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You do not have to be at home, but you do have to phone them if you wish to try and negotiate a better deal, or accept the renewal offer they state on your account if you are happy with it.

[#2]

Thanks.

[#3]

@Nisarath 

If you're in a position to do so then you could try phoning the PlusNet Customer Options Team on 0800 013 2632

Otherwise login to your Members page and look at Upgrade options to see what's available via PN.

To see what's available via the OR network you could try

https://www.broadbandchecker.btwholesale.com/#/ADSL

Brian