Can't login in my account - what going on?

[#1]

Happened last time, too, @Kdog 

[#2]

Moderators Note

Topics merged.

[#3]

@bobpullen Can you work your magic again, please? 😉

[#4]

Firefox via mobile phone and pc with linux mint work ok login. (not pc with Windows 11) very strange.

Google Chrome via mobile and pc working ok login

[#5]

Strange @goldenlady46 - doesn't work on iPad (for me).😕

[#6]

Oh dear me my ipad doesn't work either. Why?

[#7]

Same  reason as  in the previous issue - I have tagged Bob Pullen in this topic - when he spots it, it will hopefully get sorted.

[#8]

@jab1 Thank you so it wasn't me then!

[#9]

@bobpullen @Gandalf 

I never understand why is plusnet broadband account login doesn't work on Windows 11 v 22H2 OS build 22621.1344 on firefox v110.0.1 and Apple ipad.

Only working on Windows 11 using Google Chrome v110.0.5481.178 and working on Linux Mint 21.1 for both firefox and google chrome and working ok on mobile Samsung A53 5G on mobile firefox and google chrome.

[#10]

See reply #22. As I said, when Bob Pullen picks it up, the issue will be resolved.

[#11]

Thank you for your message. Just cleared Firefox cache and cookies. FF version was 110.0 (64 bit), just checked again before replying and it had an update to v 110.0.1 - (got no notification). Tried log in to Plusnet, but no change.

Extensions enabled that have been used for a long time are Google Translate, uBlock Origin and choice of 3 video downloaders - Ant, Coco Cut, and Video Download Helper.

Desktop PC is running Windows 10 Home, v22H2, build 19045.2673

Anti Virus is SentinelOne v22.2.4.558 and is showing nothing untoward.

[#12]

@britrott This will, as I have said above, get sorted. There is no need to alter anything on your side.

[#13]

Looking into it...

[#14]

@britrott @goldenfibre & @goldenlady46 - can you try again for me please?

[#15]

Working ok now Bob - thanks