Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Can't view offers and upgrades?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Can't view offers and upgrades?
Can't view offers and upgrades?
7 hours ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My contract ends in less than a month and I want to view my options but can't because my account says "Something's gone wrong, please wait until we've finished updating your broadband service before making another change." and my account has been showing me this for a good few months beforehand too and I was wondering if this could be fixed for me, it has me worried that I won't be able to change stuff before I get charged more out of contract.
2 REPLIES 2
Re: Can't view offers and upgrades?
7 hours ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@CosyCurtis There is, apparently a 'known problem' with the Member Centre which is under investigation, although if it has been displaying this for a while it may be unrelated.
My suggestion is to call Customer Support and ask them to give your account a kick.
John
Re: Can't view offers and upgrades?
7 hours ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Can't view offers and upgrades?