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Cancelled BB and mobile
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Cancelled BB and mobile
10-07-2023 1:05 PM
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So I left Plusnet in may and went to sky. I paid an early termination last month which was part of my last bill, but today I have got another bill for payment to be made next week. What's going on? Do Plusnet not cancel accounts? I also keep getting emails about Plusnet mobile for payment, which was cancelled November last year
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Re: Cancelled BB and mobile
10-07-2023 1:16 PM
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@ctarry86 The sensible suggestion here is to ring Plusnet - Help Team support is patchy, to say the least, and fellow Community members have no access to your account details.
John
Re: Cancelled BB and mobile
10-07-2023 1:30 PM
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This topic has been moved from Broadband to My Account / Billing
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Re: Cancelled BB and mobile
12-07-2023 12:41 PM
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Hey there @ctarry86 I have done something on the account for you which can be found on https://www.plus.net/wizard/?p=view_question&id=235341174
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