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Cannot view account information
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Cannot view account information
24-01-2023 9:41 PM
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When I try to view the "Offers & Upgrades" or "Manage Account" pages on my account, I cannot view these pages as the error below is displayed.
"An error has occurede. You can't change your products for the moment, you already have a product change in progress.
Can you help me with this.
Thanks
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Re: Cannot view account information
24-01-2023 9:49 PM
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@Stevenh84 As I have said in reply to many similar questions, this is due to a systematic failure in Plusnets accounts system. it will hopefully get picked up and corrected here by one of the Help Team.
John
Re: Cannot view account information
25-01-2023 8:15 AM
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Hi @Stevenh84,
I've had a look for you and I've cleared the error so you should be able to view your account pages normally.
Let me know if there are any issues.
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