Change of name

[#1]

I have got married and want to change my name - I have contacted you countless times thorough "X" and I never get a response. Can someone please change my name and then re-issue a bill in my new name for ID purposes

[#2]

Duplicating posts is not a good practice. When a Plusnet staffer picks up your original post, they will  contact you via PM and request the relevant information.

It is not possible  to 'reissue' an already generated invoice.

[#3]

When a Plusnet staffer picks up your original post, they will  contact you via PM and request the relevant information.

@jab1 a staffer already replied and requested a PM with the account name so they could raise a ticket for the required information.

@lisarussell84 did you send a PM as requested on the original thread ?

[#4]

Ooops, sorry @MisterW  - I forgot that, must be losing it. 😉

[#5]

Yes I did private message them but once again no action