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Change of package mid-contract?

OhWell
Rising Star
Posts: 86
Thanks: 6
Fixes: 1
Registered: ‎13-08-2019

Re: Change of package mid-contract?

‎20-01-2023 9:19 AM

Ah I see, there are overheads that cause what is seen on the speed tests.

Strangely only on the DL and not UL side though.
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jab1
Legend
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Registered: ‎24-02-2012

Re: Change of package mid-contract?

‎20-01-2023 9:26 AM

That 'strangeness' is normal - but I don't profess to know why. 😕

John
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Townman
Superuser
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Registered: ‎22-08-2007

Re: Change of package mid-contract?

‎20-01-2023 2:14 PM

The percentage difference should be similar.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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jab1
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Posts: 19,267
Thanks: 6,341
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Registered: ‎24-02-2012

Re: Change of package mid-contract?

‎20-01-2023 2:33 PM

I'm connected at 40/10 with throughput (as shown on my Fritzbox interface) of 39.1/9.8, and get 37/9 on an Ookla test.

John
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OhWell
Rising Star
Posts: 86
Thanks: 6
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Registered: ‎13-08-2019

Re: Change of package mid-contract?

‎20-01-2023 9:40 PM

It's probably 10% difference, give or take I guess
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