Contract end date
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Contract end date
10-02-2022 3:33 PM
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Hi
Having a look at my member centre / account earlier, I cannot see any contract end date for either my broadband / home phone service OR my line rental saver.
Is there anyway of finding out when I'm free to leave Plusnet without having to speak to them?
Now the Plusnet TV service has finished there are no ties so I'd like to look elsewhere for a deal.
Regards
Lee
Re: Contract end date
10-02-2022 3:56 PM
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When I log in to my account it’s on the opening page under Contract. I’m surprised LRS is still running.
Moderator and Customer
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Re: Contract end date
10-02-2022 4:01 PM
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I don't even have anything that says CONTRACT when I log in via Edge or Firefox
Re: Contract end date
10-02-2022 9:22 PM
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Hi Lee,
I'm really sorry to see you're thinking about leaving us.
I've dropped you an e-mail to confirm the status of your contract.
If there's anything I can do to keep you with us, feel free to get back to me.
Re: Contract end date
10-02-2022 10:07 PM
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How strange - Just logged in to my account & the dashboard has now completely changed compared to any time I've logged in during the past, its like someone at Plusnet has suddenly flicked a switch & changed the design, colours & fonts 🤔
Re: Contract end date
11-02-2022 8:43 AM
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