Contract period confusion and possible changes, ticket needed

[#1]

Hi

I have some questions to direct to Plusnet but can't find how to make a support ticket.

Can anyone direct me to the link please?

The basics are I have normal broadband under contact that I thinki lasts 18 months.

I can't have fibre apparently as there are no connections

I have anytime calls on the home number and of course line rental.

I may need to change that due to pending retirement.

Many thanks

Mike

[#2]

Moderators Note

This topic has been moved from ADSL Broadband to My Account / Billing

[#3]

Hiya @insussex, thanks for getting in touch.

If you want to ask your queries on here, I'd be happy to advise further for you or alternatively, I have created a ticket on your account here: https://www.plus.net/wizard/?p=view_question&id=217634856 if you would prefer to add your queries there.

Just let us know if you reply on the ticket and we can then pick that up and take a further look for you.

[#4]

Hi Lauren

Thanks, I have added to the ticket.

Kind regards

Mike

[#5]

Thanks Mike, I have taken a look at that for you and added a reply.