Dashboard on Plusnet Member Centre

[#1]

I'm trying to access the dashboard for my account on the Plusnet Member Centre. It loads up and then promptly disappears rendering it unusable. I spent a few minutes trying to catch the link to Bills before it disappeared and manged to move on eventually. I did think it might be a web browser issue but trying it on another browser makes no difference.  

[#2]

@Moz 

See this thread:

https://community.plus.net/t5/Everything-else/Plusnet-Broadband-portal-not-displaying-correctly/m-p/...

If you look at the last few posts you will see how to access pages other than the home page which is where the problem lies. It is not a browser or operating system issue but lies with the home page coding.

[#3]

See: https://community.plus.net/t5/Everything-else/Plusnet-Broadband-portal-not-displaying-correctly/td-p... - already under investigation.

[#4]

@jgb @jab1 Thanks for that. Once you've logged on this will take you to the billing section https://www.plus.net/member-centre/billing-payments/billing-history which is probably where most people would want to go initially.

[#5]

I am experiencing exactly the same problem, which has been going on for over a week.  I phoned the 'help' number and was told there was an issue at the Membership Centre. I find that I am welcomed, my last account details appear and immediately disappears.  What on earth is going on? 

[#6]

@street7cat See the two posts immediately  above yours.

[#7]

Hi @Moz,

I've added your account to the ongoing investigation, thanks for the heads up!