Elderly parent moving to care home

[#1]

Good afternoon, my mother is moving to care next week, I think her contract expires in Nov (?), is there a way she could be released from the contract ealry? 

[#2]

@mikeevans -   Hiya, thanks for reaching out to us on here, we have a cancellation team who can better assist with that question as we are unable to look into cancellations over social media. Please call our Customer Options Team on 0800 432 0200. They're open Monday - Friday: 8 - 8, Saturday: 9 - 7 and Sunday: 9 - 6. They're all clued up on that sort of stuff and will be happy to help.

If you like I could give the account holder a call if you want to DM me the username for her account? Thanks

[#3]

@James30 

 Unless rules have changed today the original poster does not have sufficient privileges to access the DM system.

Evan