Error message on account page.
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Error message on account page.
03-09-2021 3:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
After signing into my account the following error is visible on several different pages.
"You can't change your products for the moment, you have an order which is currently being processed. Please try again later."
I don't have any orders in need of processing as far as I'm aware?
Any assistance with this would be appreciated.
Fixed! Go to the fix.
03-09-2021 4:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Matt43, thanks for getting in touch and I'm sorry to hear you're seeing an error when accessing your account as of recent. I beleive I've found the cause and corrected this for you moving forwards. Should you see any further issues then please get back to us and we'll be happy to help.
Re: Error message on account page.
03-09-2021 8:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Error message on account page.