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Error on account - ORder being processed please try again later

FIXED
jbrssl
Newbie
Posts: 2
Thanks: 1
Registered: Thursday

Error on account - ORder being processed please try again later

Hi, I hope you can help with this:

 

"You can't change your products for the moment, you have an order which is currently being processed. Please try again later"

 

I get this message every time I try and view my account, and am unable to look at my upgrade options.  After a google I saw that others were able to get the problem fixed by reporting it here. If you could take a look I would appreciate it.

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,726
Thanks: 10,422
Fixes: 1,614
Registered: ‎21-04-2017

Re: Error on account - ORder being processed please try again later

Fix

Hi @jbrssl 

I've just fixed that for you - please try again now and let us know if there are any further issues. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
jbrssl
Newbie
Posts: 2
Thanks: 1
Registered: Thursday

Re: Error on account - ORder being processed please try again later

Yep, that fixed things and I was able to sort out my upgrade.  Thanks very much!