Error while trying to renew contract

[#1]

Hi,

I am getting this error 'You cannot make any changes to your account while there is a phone order in progress.' whilst trying to renew my contract. If someone could look into that for me I'd be grateful.

Thanks

[#2 · Accepted solution]

Hi there,

I've sorted that error out for you now so you should be able to renew your contract online.

Let me know if you have any further issues though and I'll be happy to help. 

[#3]

All sorted, thank you very much for your help.

[#4]

Glad to see that!

No worries at all.