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Existing customer penalty
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Existing customer penalty
21-08-2023 1:10 PM
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Rant of the day. It doesn't seem at all fair that I'm having to pay £30 a month for 50mb service when Plusnet offer the 74mb for £25. How can you justify putting up my prices mid contract, meanwhile offering much better rates for new contracts. Bit of a scam isn't it really... lets be honest.
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Re: Existing customer penalty
29-08-2023 9:06 PM
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Totally agree and with the killing off of Plusnet by BT, I have no intention of staying on when my contract term comes to an end in a couple of months. Had I not been tied into early termination fees I would have gone 4 months ago.
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