Final final bill.
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27-05-2024 1:29 PM
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However, I have just received an email this morning stating my next bill is ready to view? Normally it would have the amount in the email (I don't actually owe anything) but this one does not nor can I log into my account as it has now closed. Should I be worried and contact Plusnet? Or is this normal?
Fixed! Go to the fix.
27-05-2024 1:43 PM
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nor can I log into my account as it has now closed
AFAIK you should still be able to login to your account.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Final final bill.
27-05-2024 1:51 PM
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Thread moved from My Order to My Account/Billing
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Re: Final final bill.
27-05-2024 2:09 PM
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Re: Final final bill.
27-05-2024 2:47 PM
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TBH I've never tried logging in with email.
The amount has a - Infront so I assume this is being credited back to my bank.
Yup, you should get a credit back to your bank account. You'll probably then get one more monthly bill email with a £0 balance and that should be it!
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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