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Full price on my account

FIXED
psdexter
Hooked
Posts: 5
Thanks: 1
Registered: ‎25-06-2019

Full price on my account

Hi

 

I have had full fibre installed today and it says:

£56.85 a month on my account but that price is wrong, who do I see about correcting it?

 

Thanks

   Paul

 

2 REPLIES 2
jab1
Legend
Posts: 19,441
Thanks: 6,415
Fixes: 290
Registered: ‎24-02-2012

Re: Full price on my account

Contact PN by phone - it is possible they have failed to account for any agreed discounts.

John
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,690
Thanks: 10,348
Fixes: 1,611
Registered: ‎21-04-2017

Re: Full price on my account

Fix

Hi @psdexter,

I'm really sorry about this. I've corrected the price now.    

Please let us know if there are any further issues. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet