Gift Card

[#1]

Hi

My broadband has now been activated for over 11 days and so far I haven't received the reward card email?  I have checked my junk inbox also, but nothing, I know there is some issue but surely there should be a resolution.

Kind regards

[#2]

Hey @jeppo321,

I am raised this issue to our Operations team to take a look into the reward card typically it takes up to 5 working days to get an update however once I have it, I will send you an email.

[#3]

Moderators Note

This topic has been moved from Broadband to My Account / Billing