How do you get the gift card?

[#1]

I have recently moved my broadband to Plusnet and it mentioned a £75 gift card for joining.

I haven't received anything or any email about it and am conscious the offer end date is in a few days? Do I need to do anything ?

[#2]

Moderators Note

This topic has been moved from ADSL Broadband to My Account / Billing

[#3]

Hiya @peteg1978, thanks for getting in touch. 

After your service has been live for 10 working days, you will usually receive an email with a link to claim the reward (remember to keep an eye in your junk box too). Once claimed, the reward will then be with you within a further 30 days. 

From the point of the claim email being sent, you have 2 months to claim it before the link expires. 

Should you need any further assistance at all, please do just get back to us and you can also find further information on cashback offers here: https://www.plus.net/broadband/cashback-and-vouchers-faqs/