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Incorrect Bill after renewel

mattjago84
Newbie
Posts: 2
Thanks: 1
Registered: ‎23-02-2023

Incorrect Bill after renewel

Hi, I recently agreed a new 12 month extension on my contract at £18.99 a month. My new bill now stating I owe £26.53. I have all emails with new contract agreement as now my online account doesn't mention the £18.99 anymore. Just seems very dodgy to me. Help please?

1 REPLY 1
James30
Plusnet Help Team
Plusnet Help Team
Posts: 478
Thanks: 154
Fixes: 32
Registered: ‎19-04-2023

Re: Incorrect Bill after renewel

@mattjago84 - Hiya, sorry for the trouble but I'll sort it out. I've left a note on your account here @ https://www.plus.net/wizard/?p=view_question&id=236137251 for you. Cheers

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team