Incorrect bill after renewal

[#1]

Good evening,
Like many people I also seem to have an incorrect bill after recently renewing. I moved property in June and had to start a new contract. My new contract stated I would be paying around £27 a month yet for the last 2 months plusnet have taken around £32 a month. Please can I have this recitified.

[#2]

Hi @Niczx91 

I'm really sorry to hear this has happened.

I've looked into this for you and created a ticket on your account with the details which you'll get an e-mail copy of.

Let us know if there's anything else we can help with