Incorrect early termination fee billed

[#1]

Hi, I cancelled my broadband contract with plusnet with about 12 months left, this was cancelled on 12th April. I was told the ETF would be around £160 over the phone (was paying 23.99 pm). 

Just received the final bill, and it's over £400!? It doesn't have any breakdown of the calculations or anything. Can someone check this please, as I'm sure it has been incorrectly calculated. 

Thanks.

[#2]

@westernax Hey, I can see you've been in touch and had your queries sorted. Is that the case? 

[#3]

Hi there, 

Yes it is currently being corrected. Will let you know if it becomes resolved on Wednesday. 

Thanks

[#4]

Hey there @westernax just want to make sure that everything is all gravy for you?