Just signed up for 24 months...

[#1]

...and of course once paying there's an email saying that every March the price goes up 7.9%.

Does this really mean that before I've even got my broadband, the price will increase?

Am I best off to just cancel the order, and on the 2nd March sign up again? ha.

[#2]

No, wait until the 1st April. The price rise is the 31st March. 😁

Just had my email to inform me that it is going up by £2.17.

Unlimited fibre £0.07

Line Rental £2.10

So when I have to go to BB only, no line, my cost will be £21.30pm, or not ????

[#3]

It feels VERY disingenuous having a price rise before it's even been installed...

[#4]

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@mystreet1 wrote:

So when I have to go to BB only, no line, my cost will be £21.30pm, or not ????

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I am assuming that there are no contracts including a PSTN phone service that run after the end of December 2025. If correct, there are no contracts that will run after the PSTN switch off date.

This will mean that all moves to SOGEA will involve a new contract.

To reset your account password have you tried logging in the member centre  https://www.plus.net/member-centre/login  and selecting forgot password or is that not the password you seek?

[#5]

Before canceling, you might want to check if there's a cooling-off period or discuss your concerns with Plusnet's customer service. They might offer solutions or clarify how the increase impacts new contracts.

[#6]

https://www.plus.net/help/legal/cancellation-policy/ 

[#7]

Have a look on the offers page, as I notice the increase on March 31st, has had 2025 added.

I'm confused about offers being made for my package and today, find that my sister is paying, for the same package, started a few weeks later, the lower price I paid in 2022. There was a complication, as usual, when I signed up, which makes me think I was given the new increased price for a few weeks on, but then had that increased.

[#8]

As you say the offers page now says increases from 31 March 2025 - that explains the increased prices quoted for most FTTP products in the last few days.