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Leaving PN.

RRM
Rising Star
Posts: 115
Thanks: 23
Registered: ‎25-02-2013

Leaving PN.

After many years (>5) with Plusnet, I will sadly be leaving due to price increases on FTTC + Calls. (can't get FTTP due to  Openreach and contractors not completing work)

Customer services are unable to match or better the price being offered by the other provided. Sad

Will be sad to go.

 

R

 

5 REPLIES 5
RRM
Rising Star
Posts: 115
Thanks: 23
Registered: ‎25-02-2013

Re: Leaving PN.

New offers today, renewals sorted me out - very happy, staying with PN now Smiley

Sebtomato
Rising Star
Posts: 123
Fixes: 1
Registered: ‎21-01-2013

Re: Leaving PN.

What offer did you get?

 

 

RRM
Rising Star
Posts: 115
Thanks: 23
Registered: ‎25-02-2013

Re: Leaving PN.

Not sure if I can disclose.

but it’s 24 months contract and includes anytime calls for less than the best deal I could find.

I was about to move at a cost of £32 per month for 12 months with unlimited calls.

R

Sebtomato
Rising Star
Posts: 123
Fixes: 1
Registered: ‎21-01-2013

Re: Leaving PN.

So if I have understood properly, you spoke to PN about leaving, they couldn't match the best offer you had, but then you received a good offer from PN a few days later?

RRM
Rising Star
Posts: 115
Thanks: 23
Registered: ‎25-02-2013

Re: Leaving PN.

Hi,

yes, the offers changed 1/11/23 according to what I was told.

R