Leaving Plusnet
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Leaving Plusnet
27-02-2023 2:53 PM
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Hi Support,
I've just had Virgin Media installed and still have 4 months remaining on my Plusnet contract - can you advise on how best to handle leaving Plusnet, please?
Thanks,
Jeff
Re: Leaving Plusnet
27-02-2023 3:47 PM
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Re: Leaving Plusnet
27-02-2023 4:01 PM
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Here's the full cancellation policy: https://www.plus.net/help/legal/cancellation-policy/
As you'll see under the "Requesting cease of service" section you can also call them to cancel. The Customer Options Team are usually pretty quick to get through to.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Leaving Plusnet
27-02-2023 4:12 PM
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