Moving home help
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Moving home help
18-09-2021 10:53 AM
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I know there's a phone number to call when moving home but as I'm profoundly deaf I'm hoping someone might be able to help me with moving my broadband to my new home? I'm happy with the service I get and I'd like to keep it and I'm fine with having to commit to a new contract if necessary. I just don't want to have to use Type Talk to make a call as it's very awkward.
Re: Moving home help
20-09-2021 8:56 AM
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Thanks for your post @TwoEchoOne and welcome to our Community Forums.
Appreciate the situation, I've passed this onto our house moves team to see if this is something we can do for you online.
I'll let you know as soon as I know more.
Re: Moving home help
20-09-2021 10:12 AM
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Hi @TwoEchoOne
We've raised a support ticket on your account you can view and reply to by going Here.
I hope this helps.
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