Hi @Ohare123, thanks for getting in touch and I'm sorry to hear your latest invoice amount is higher than you'd expect. I can see you've got in touch this morning and I can see someone is already keeping an eye on the account to correct this for you once the direct debit process completes.
If you have any other issues or this issue hasn't been resolved for you after a week or 2 then please get back to us and we'll look into this further for you.
