No more Domain Renewals !!

[#1]

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@ABAPMonkey wrote:

I appreciate all your help in resolving this.  It was not my intention to scaremonger but to highlight this as an issue which would cause multiple users a large amount of grief (as per the information I was given).

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Hi Steve,

No, you were not scaremongering; you were given not the best of information and rightly sought clarification.  The wrong information does indeed lead to grief and confusion.

The fact that agents sometimes (too often ?) get things wrong also at times fuel cynicism about Plusnet's direction, which is not overly helpful.

[#2]

Hi @plusnettony 

I'm still getting warning emails from Plusnet that my domain expires on 11th March 2025. Checking my domain expiry date on my Account Detail it still shows 11/03/2025 ... despite being told that it has been renewed. Can anybody help ?

[#3]

It will get renewed, possibly next week as we do them in batches. 

[#4]

Thanks @plusnettony 

I had been told that the domain had been renewed on two separate occasions and so I expected ,y domain date to reflect that.

I'll mark this problem as fixed when it is renewed.

I have an other slight issue in that I cannot raise a ticket to adjust my ICANN whois information as I should adjust my telephone number on it

Cheers

Steve

[#5]

I've seen the task that's been raised, so I'll look into that later.

In other news, the domain has been renewed over the weekend.