Paying a missed bill

wing1 · ‎13-07-2023

I've recently switched to a different provider and cancelled my direct debit, but I still have the last bill due in two weeks. my account is now closed, how can I resolve this issue?

Townman · ‎22-08-2007

Phone support and ask them to take payment using a card.

Why did you cancel the DD? That usually just gives rise to complications in paying the final bill...

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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Baldrick1 · ‎30-06-2016

@wing1

You need to ring in and speak to Plusnet.

Do not delay or it will be passed to Debt Collectors and incur extra charges and hassle.

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