Phone service still suspended days after paying my bill

[#1]

Hey, so basically my services were suspended due to an overdue balance, but I cleared said balance days ago and although my broadband was reinstated, I am still unable to make any outgoing calls.

I'm checking if there's any way to fix this besides calling customer services (as they're closed)? Maybe some 'Out of Hours' tech support line or live chat page or something?

[#2]

Moderators Note

This topic has been moved from Home Phone to My Account / Billing

[#3]

Ring the normal support line during opening hours (0800-2000)?

[#4]

Yeah I plan on it, I was just checking to see if there was any alternative to only being able to get help during customer service phone line operating hours, like most companies tend to have some sort of out of hours facility for tech support or whatnot.

Thanks anyway

[#5]

Hey, welcome to our community forums @Sam_boo

I'm sorry to see your phone remained restricted after paying your bill. 

We're happy to help you over here with this but it looks like you've phoned us and we've sorted it out for you now. 

Let us know if there's anything else you'd need help with.