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Plus net reward card

Kirstententers
Newbie
Posts: 5
Registered: ‎20-03-2025

Plus net reward card

I signed up on 17 March choosing plusnet through uswitch as they were offering a £110 reward card. I checked again when signing up that it was a perk, I’ve signed up my internet is up and running and I haven’t had anything regarding the reward card. Please can you advise and issue the card
Thank you
3 REPLIES 3
boblocke
Newbie
Posts: 3
Registered: a month ago

Re: Plus net reward card

Same issue, have confirming email from PlusNet stating now resolved - all lies. Have now complained to Ombudsman as nothing is or will happen going through PlusNet

lahbrannan1
Plusnet Help Team
Plusnet Help Team
Posts: 64
Thanks: 13
Fixes: 2
Registered: ‎18-11-2024

Re: Plus net reward card

Hi @Kirstententers 

 

I have reviewed your account and can see your case is actively been dealt with and monitored therefore I will not take any further action in respect of your order. In terms of your account @boblocke I can also see your account is actively been monitored.

 

I am truly sorry for the ongoing lenghty delays, currently there is a widespread issue with the date been submitted affecting the distributions of the reward cards. I will be closing this chat as the cases are been monitored. Should you require any further assistance then please do not hesitate to get in touch.

 

Thanks

 

Lee

If this post resolved your issue please click the 'This fixed my problem' button
Lee Brannan
Plusnet Help Team
andym2902
Newbie
Posts: 2
Registered: ‎13-03-2025

Re: Plus net reward card

I guess this happen a lot reward card looking scamie I got a number to call from somebody on Plusnets x account to call about following up with a company called blackhawk supposed to send out the cards but this number given 03813815059 is invalid not a real number, surely it's easier not to make fake promises of rewards than to lie about it and get harassed by customers enquiring constantly