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Product change timing

Bella123
Grafter
Posts: 61
Thanks: 2
Registered: ‎15-01-2025

Product change timing

On Friday i called Plusnet and took call plan off my existing package.

Still today i cant get access to the offers/upgrade page to see my renewal offers?

How long before product change is processed?

1 REPLY 1
Marsh
Plusnet Help Team
Plusnet Help Team
Posts: 193
Thanks: 238
Fixes: 18
Registered: ‎18-11-2024

Re: Product change timing

Hey @Bella123

Since you have removed the call plan, the product change will be completed on your next billing date

If this post resolved your issue please click the 'This fixed my problem' button
Josh
Plusnet Help Team