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Re: Customer Service/Billing Query

Blueyezz
Dabbler
Posts: 20
Thanks: 5
Registered: ‎16-10-2019

Re: Customer Service/Billing Query

Hi
I was being dealt with by a member of staff from Plusnet but I haven’t been able to get hold of them for the last 3 days…can someone answer my question for me on here please?

My bill seemed to be a lot more than I was expecting this month but I believe this is due to me renewing my contract half way through the month and charges for my new router…but what I would like answered is going forward I will be charged the amount that I and Plusnet agreed to?
So next months bill will be correct? Unless there’s any charges outside of my plan?