You can't change your products for the moment, you already have a product change in progress.

[#1]

I've had a plusnet account stuck in that state for (literally) years. Possibly seven years or more.

[#2]

I find that hard to believe.

[#3]

Well, the new contract looks debatable (what was said on the phone and what was presented in the confirmation e-mail ticket may be at odds). Watch this space...

Meanwhile, back at the 'legacy' account.

OK, it's pssibly a slightly different error. I may be mistaken that it was the same error.

"Change already in progress

You are not currently allowed to make a change. There is already a change in progress. Please try again later"

"Your next bill is due on:

Invalid Date"

[#4]

I don't understand your first comment, but if there is a disparity between the phone conversation and  the email, just challenge it. Phone calls are recorded and can be checked.

As to the second, I'm a little surprised that you haven't queried this - it is a simple matter for such things to be rectified by manual intervention.

[#5]

"As to the second, I'm a little surprised that you haven't queried this - it is a simple matter for such things to be rectified by manual intervention."

I have my reasons,

I you really want to know you can PM.

[#6]

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