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Referral credit

poweredbyveg
Newbie
Posts: 2
Registered: ‎14-07-2024

Referral credit

Hi,

I referred a friend in work but don't seam to be getting the referral credit on my account. How can this be looked into? Anyone on here able to look into it?

Regards

Paul

3 REPLIES 3
mystreet1
Aspiring Pro
Posts: 127
Thanks: 49
Fixes: 2
Registered: ‎26-01-2024

Re: Referral credit

Login to your PN account and look under referrals, they should be listed there. I may take more that 1 billing cycle to show as well
Was a member for years, but moved from PN fttc to fttp from an AltNet. Getting 940Mb up and down. Happy to stay on here and try to help others. 
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,056
Thanks: 1,626
Fixes: 493
Registered: ‎01-01-2012

Re: Referral credit

Hi @poweredbyveg 

I can see the referral is active on your account.

You won't get any credit added until their second bill has been generated if they've only just gone live

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
poweredbyveg
Newbie
Posts: 2
Registered: ‎14-07-2024

Re: Referral credit

Thanks, will keep an eye out for it then.

 

Cheers