Referral discount dropped off.

[#1]

Hi, I just happened to check my Plusnet bill today and noticed that my referral discount dropped off on the bill before last and remains that way today.

Can this please be reapplied and credited back ?

Thanks

[#2]

Hello @robquick

Thanks a lot for reaching out and I'm sorry to hear that there have been issues on your bill.

As my response to this contains billing information which is specific to your account, we're not able to share this via Social Media. I've therefore sent an email to the address registered on the account with further information regarding this. Please have a read, and feel free to reach out if you have any further queries.