Remove Weekend Calls

MartHR · ‎01-04-2022

I have this option on my Broadband package, and would like to remove it as I no longer use the landline. Ever.

I attempted to change my call plan. and this item appears, but the only option I have is to "Keep" it.

I cant see how to unregister from this.

Can anyone help

Thanks

bill888 · ‎18-10-2008

You may need to give Customer Options on 0800 013 2632 a call.

I think they are open from 8am Mon-Fri, and from 9am on Saturdays.

ex-Plusnet (ADSL, FTTC) 2008-2023. now BT (FTTP) 2023-

Anoush · ‎22-08-2015

If your call plan is just Weekends then that’d be a free of charge legacy plan. We can still remove it though and the quickest way would be to call us as @bill888‘s said

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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Gandalf · ‎21-04-2017

Hi @MartHR

If you can also private message me your account username, I can raise a ticket on your account which you could respond to for us to remove your call plan online for you.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet

Remove Weekend Calls

Remove Weekend Calls

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