Renewal offers?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Renewal offers?
Renewal offers?
07-11-2023 10:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I have been with Plusnet broadband (FTTC) for 3 years now. Paying £28.99 a month.
Renewal offer is £24.99 (without a telephone line) which is not too bad, but with a 24 month commitment. I am not too keen on 24 months since would like to move to full fibre once available in my area.
I see other providers can offer the equivalent of £17 a month over only a 12 month period.
What can I expect if I call Plusnet to regociate?
Re: Renewal offers?
12-11-2023 10:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have called to see what could be done.
Currently paying £28.99 per month for 80/20 FTTC internet.
Normal renewal price is £24.99 (getting rid of the landline).
They offered when I called a grand reduction of £1.50 per month, "after talking to a manager", because I have been a customer for a while, on a 24 months contract (doesn't seem negotiable).
Not impressed, as people like Shell Energy currently offer the same package for around £17 a month (if considering vouchers etc.), and it's only a 12 months contract.
Not sure why I should pay PN around 38% more for basically the same "plain internet connection" product...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Renewal offers?