Renewed to Fibre but not seeing any change on account?

[#1]

Hi, Adam not in the office at the moment but I've got this sorted for you. I've added a ticket to your account to explain everything in more detail. You can view this here https://www.plus.net/wizard/?p=view_question&id=233581989. 

Just get back in touch if there is anything else.

[#2]

Hi ClaudiaG23. Thanks for picking this up for me, much appreciated. My account page hasn`t changed yet but I imagine it will once my May bill is generated and the DD taken. However, I re-contracted (which began on 15th April) for £25.99p a month so if my May bill is still a bit out of sync due to the changes/discounts made, will my June bill go back to £25.99p a month please? 

[#3]

@plusmouse  I've confirmed this on the ticket I raised previously. You can view this here https://www.plus.net/wizard/?p=view_question&id=233581989.

[#4]

Thank you. 🙂 I will keep the `ticket` open until I`m billed and then close it if all goes fine and I`ve no need to come back to it, thanks again Claudia. 

[#5]

My payment for May is pending (email received) and will be for £4.74p for this month. I take it this is because adjustments have been made from my last billing when I changed my contract and my bill for June will be for the normal £25.99p? 

I will keep an eye on this but just wanted to post an update on what`s appeared since a ticket was raised for me by ClaudiaG23. 

[#6]

Just an update. My next billing email has arrived for June and will be the correct monthly amount to be taken on or after June 19th for £25.99p. 👍 The ticket for this can now be closed, thanks.