Restrictions

[#1]

My direct debit failed due to switching banks and awaiting a new card to pay. I have pressed to loft restrictions but I won't harly let me on anything and comes up with failed billing all the time.

[#2]

Moderator's note(s):

Thread moved from Tech Help to My Account/Billing.

[#3]

Thanks for getting in touch @samx20x

I've checked your account and it's not quite the same issue, but I've dropped you an e-mail with more information. 

Let me know if you need any further help. 

[#4]

Moderator's note(s):

Posts merged to keep support in one place.

[#5 · Accepted solution]

Hi @samx20x

I've temporarily removed the failed payment interruption for you now.

Let me know if you have any further issues and I'll be happy to help. 

[#6]

I have done this. Its letting me access some sites but mainly I'm getting failed billing message won't let me access any apps on my TV. Won't even let me on the plus net account page

[#7]

Fixed. Thank you

[#8]

Glad to hear that!

No problem, let me know if there's anything else you'd need help with.