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Return NEW Hub2

FIXED
Stella-32
Newbie
Posts: 3
Registered: ‎14-08-2023

Return NEW Hub2

Previous replies misunderstood that the hub is new. Sent in error for new account after I had already received  one and set it up. It's in the  box as it arrived,  unopened. There's a return address on the box, but I'm not sure if that just sends it for recycling. It's Supplies Depot, ....Northallerton  and I want to make sure it goes to  Plusnet  to be used as new, not recycled.

5 REPLIES 5
jab1
Legend
Posts: 19,269
Thanks: 6,341
Fixes: 290
Registered: ‎24-02-2012

Re: Return NEW Hub2

See my reply to your original post.

John
Dan_the_Van
Hero
Posts: 3,159
Thanks: 1,574
Fixes: 91
Registered: ‎25-06-2007

Re: Return NEW Hub2

@Stella-32 

Follow this link https://www.royalmail.com/track-my-return#/details/2886 there is a "Received multiple devices" option

HTH

jab1
Legend
Posts: 19,269
Thanks: 6,341
Fixes: 290
Registered: ‎24-02-2012

Re: Return NEW Hub2

As advised on the original topic.

John
Dan_the_Van
Hero
Posts: 3,159
Thanks: 1,574
Fixes: 91
Registered: ‎25-06-2007

Re: Return NEW Hub2

After I posted I realised this was not the only thread by the same member for this topic, this is why double posting the same issue should be avoided.

Dan

 

Baldrick1
Moderator
Moderator
Posts: 12,452
Thanks: 5,620
Fixes: 430
Registered: ‎30-06-2016

Re: Return NEW Hub2

Fix

Moderator's Note


Double posting causes confusion, wastes time and is against Forum rules. This topic is now locked in favour of https://community.plus.net/t5/My-Account-Billing/Return-Hub2/m-p/1933779

Moderator and Customer
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