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Reward card (purecard)

Rodduz
Newbie
Posts: 1
Registered: ‎27-05-2021

Reward card (purecard)

‎27-05-2021 10:49 AM

What a shocking experience! Received card and have to activate it at plusnet.purecard.com but no such website exists! What do I do now?
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pjmarsh
Superuser
Superuser
Posts: 4,160
Thanks: 1,687
Fixes: 23
Registered: ‎06-04-2007

Re: Reward card (purecard)

‎27-05-2021 11:42 AM

plusnet.purecard.com works fine for me.  Are you sure you entered it correctly in your browser?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Reward card (purecard)

on ‎27-05-2021 12:21 PM - last edited on ‎27-05-2021 1:36 PM by

Hi @Rodduz

 

Thanks a lot for reaching out via our Community Forum.

 

Please have a look through your emails, as well as your junk / spam folder, as our systems indicate that your redemption email has been sent.

Moderator's note by Dick (Strat): Typos corrected.

 

 

 

 Adam
 Plusnet Help Team - Leeds
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