Reward card
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- Plusnet Community
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Reward card
29-08-2022 3:58 PM
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My line went active 3 weeks ago and I was told I would get an email within 10 days about claiming my £75 reward card, I have still had no email and am still none the wiser, I can see other people are having the same problem as well, I ordered my broadband over the phone and the offer was most definitely on at the time, the very nice lady I spoke to even told me I should get it within 10 days, can anybody help me
Thanks in advance
Re: Reward card
29-08-2022 4:04 PM
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Thread moved from My Order to My Account/Billing.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Reward card
30-08-2022 1:55 PM
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How has this fixed my problem?
Re: Reward card
05-09-2022 2:04 PM
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Hey @Tony56,
I'm very sorry for the time it's taken to get back to you recently. I've had a look into this case and raised a response via a support ticket on your account, which can be accessed here.
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