Reward card

[#1]

I upgraded on 24/11/22 with a £50 reward card in the deal but I still haven’t received an email

[#2]

Moderators Note

This topic has been moved from Everything Else to My Account/Billing

[#3]

Hi @Rachel2 You should have received an email with a link to redeem the reward card. Can you check your messages including spam, trash and deleted items? 

[#4]

Hi, I have checked I haven’t received anything

[#5]

Hey there @Rachel2 I have sent this to our billing team now for you to investigate. I should have an update within 3 days

[#6]

Thank you

[#7]

Just letting you know I don't have an update as of yet but I will keep an eye on it for you

[#8]

Hi, just wondering if there was any update? Thanks

[#9]

I'm back Rachel, so I have an update and it should be with you within 28 days.

[#10]

That’s great, thank you for your help