Rewards card

[#1]

I signed up via the plusnet website for a deal that included a reward card. My service was activated on the 10th April and I haven't received the email to get the reward card. I've tried calling and have used the chat function but still can't seem to get an answer. Any help would be appreciated.

[#2]

@Michelle1066 did you sign up online or over the phone?

[#3]

I signed up online.

[#4]

Thanks for confirming @Michelle1066 

I've looked into this for you and sent an e-mail regarding this

Let us know if you have any further questions