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Setting up Power of Attorney

Glengavel
Dabbler
Posts: 13
Registered: ‎24-10-2012

Setting up Power of Attorney

Good afternoon, my father has moved into a care home and I need to cancel his Plusnet account. Is there an email address to which I can sent the necessary Power of Attorney document?

Regards,

Robert

3 REPLIES 3
MisterW
Superuser
Superuser
Posts: 16,341
Thanks: 6,277
Fixes: 449
Registered: ‎30-07-2007

Re: Setting up Power of Attorney

Unless anything has changed since 2020...

You can do this by using the options below

  • Scanned and sent via email to postroom@plus.net
  • A photocopy, sent by letter, to the following address:
    • Plusnet PLC
      The Balance
      2 Pinfold Street
      Sheffield
    • S1 2GU

If you have a recent LPA and have the ability to generate an 'access code' ( https://www.gov.uk/view-lasting-power-of-attorney ) then I believe Plusnet can accept that and will be able to use that to view the LPA

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,676
Thanks: 10,311
Fixes: 1,607
Registered: ‎21-04-2017

Re: Setting up Power of Attorney

That's correct, except we've moved! New address is:

Plusnet Plc
Endeavour
Sheffield Digital Campus
1a Concourse Way
Sheffield
S1 2BJ

This information is here.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Glengavel
Dabbler
Posts: 13
Registered: ‎24-10-2012

Re: Setting up Power of Attorney

Thank you, I will give the email address a try.