Signing up to plusnet, £3 price rise for the off???
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Re: Signing up to plusnet, £3 price rise for the off???
5 hours ago
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Nope, taking my mobile number out still results in the same four useless options.
Re: Signing up to plusnet, £3 price rise for the off???
4 hours ago
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@jab1 Seems to depend on where in the country you are.
In London at the moment and I get if you are already with Plusnet press 1, or if you are thinking of joining press 2.
Regional based IVR maybe!!
Re: Signing up to plusnet, £3 price rise for the off???
4 hours ago
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Gawd knows, @Mustrum . I'll give it 24 hours and see if calling again just gives me the simple option 1/option 2, or the 4 options again, now that I have 'unlinked' my mobile number.
Re: Signing up to plusnet, £3 price rise for the off???
4 hours ago
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Tried 0800 013 2632 option 2, currently coming upto 25 minutes on hold
time to give up
will try tommorow - and if the price rise jjust after signing up is gone may try the online sign up
Re: Signing up to plusnet, £3 price rise for the off???
2 hours ago - last edited 2 hours ago
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Hi Joe, some great responses, I’ll update the phone number in my stock response.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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