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Signing up to plusnet, £3 price rise for the off???

jab1
Legend
Posts: 19,970
Thanks: 6,621
Fixes: 294
Registered: ‎24-02-2012

Re: Signing up to plusnet, £3 price rise for the off???

Nope, taking my mobile number out still results in the same four useless options.

John
Mustrum
Community Veteran
Posts: 3,659
Thanks: 1,085
Fixes: 79
Registered: ‎13-08-2015

Re: Signing up to plusnet, £3 price rise for the off???

@jab1   Seems to depend on where in the country you are.

In London at the moment and I get if you are already with Plusnet press 1, or if you are thinking of joining press 2.

Regional based IVR maybe!!

jab1
Legend
Posts: 19,970
Thanks: 6,621
Fixes: 294
Registered: ‎24-02-2012

Re: Signing up to plusnet, £3 price rise for the off???

Gawd knows, @Mustrum . I'll give it 24 hours and see if calling again just gives me the simple option 1/option 2, or the 4 options again, now that I have 'unlinked' my mobile number.

John
pint
Aspiring Pro
Posts: 627
Thanks: 61
Fixes: 1
Registered: ‎19-08-2007

Re: Signing up to plusnet, £3 price rise for the off???

Tried 0800 013 2632 option 2, currently coming upto 25 minutes on hold

time to give up

will try tommorow - and if the price rise jjust after signing up is gone may try the online sign up

Townman
Superuser
Superuser
Posts: 24,682
Thanks: 10,601
Fixes: 183
Registered: ‎22-08-2007

Re: Signing up to plusnet, £3 price rise for the off???

@Windings

Hi Joe, some great responses, I’ll update the phone number in my stock response.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.