Static Ip won’t enable

TH90 · ‎21-01-2024

I’ve tried but the static IP won’t enable, I’ve tried several times.

jab1 · ‎24-02-2012

Welcome to the forums, @TH90 - have you paid the one-off £5 charge, and if you have, have you rebooted the Hub?

John

MisterW · ‎30-07-2007

@TH90 the online automated static IP mechanism is broken for many accounts. A staff member will be along shortly to manually enable it.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak · ‎11-01-2008

Moderators Note

This topic has been moved from Full Fibre to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'

MatthewWheeler · ‎01-01-2012

Hi @TH90

I've sorted that out for you now.

If you reboot your router you'll get it assigned

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

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