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Switiching to Plus net from Giff Gaff

oliviacunn1
Newbie
Posts: 1
Registered: ‎18-03-2022

Switiching to Plus net from Giff Gaff

‎18-03-2022 7:26 PM

Hello Everyone

So I have just tried to switch from Giff Gaff to Plus Net.  I filled everything in even put my PAC code in from Giff Gaff.  Paid the first payment, and the money has left my account.  But then the web-page just timed out and I have had no emails nothing what do I do?

 

Thanks in Advance

Olivia

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Mav
Moderator
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Re: Switiching to Plus net from Giff Gaff

‎19-03-2022 1:14 AM

Moderator's note(s):

Thread moved from Mobile to My Account/Billing.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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Gandalf
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Re: Switiching to Plus net from Giff Gaff

‎20-03-2022 8:10 PM

Hi Olivia,

I'm really sorry that you've tried to signup but it didn't work.

If you can private message me your full name and postcode, I'll be happy to check if we've created an account.

If we haven't then I'd expect your money to be returned to you automatically within 3 to 5 working days. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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