Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
23-04-2023 10:25 AM
Could someone tell me how to terminate my current 12 months contract (Broadband and phone rental)?
Fixed! Go to the fix.
23-04-2023 10:33 AM
Are you moving to another provider, or wishing to cancel without moving?
23-04-2023 11:05 AM
Cancelling without moving
23-04-2023 11:08 AM
Cancelling as in having no phone or BB at all, or moving to another provider?
23-04-2023 11:14 AM
I'm moving aborad, so I want to cancelling my 12-months unlimited Broadbandinc. Line rental contract, and don't need to move to another provider.
23-04-2023 11:16 AM - edited 23-04-2023 11:17 AM
Ah, OK. In that case, you will either have to call PN, or send a letter (recorded delivery) to:
Plusnet PLC
The Balance
2 Pinfold Street
Sheffield
S1 2GU
23-04-2023 11:18 AM
Got it, thank you!
23-04-2023 2:11 PM
Thread moved from Broadband to My Account/Billing.
Forum Moderator and CustomerCourage is resistance to fear, mastery of fear, not absence of fear - Mark TwainHe who feared he would not succeed sat still
